Starting a Business

How to Open a Burger Restaurant in Singapore

A burger restaurant runs on a hot griddle, a tight menu and fast tickets. This guide covers what to plan in Singapore before you sign a lease.

Burger with fries on a wooden board

Key takeaways

  • Pick the concept first: smash burger counter, gourmet sit-down, halal, or delivery-first. (Considering tacos instead? See how to open a Mexican restaurant.) It decides your equipment, service style and price point.
  • Griddles and fryers make grease and smoke. NEA requires fumes to be treated so there is no visible smoke, and hoods must be degreased at least once a year.
  • SFA says to cook minced meat to at least 72°C, or until completely grey-brown, because bacteria can be mixed deep into the meat. Its advisory for food businesses says 75°C for 2 minutes.
  • Imported beef must come from SFA-approved sources. Most burger shops buy from licensed suppliers.
  • Speed wins lunch. Plan ordering (counter, kiosk or QR), kitchen routing and queue notifications together.

This guide is general information, not legal advice. Official rules quoted were taken from SFA, NEA, PUB, MUIS and SPF pages checked in September 2026. Check the current position with each agency before you sign a lease.

Burgers look like the easiest restaurant to open: a bun, a patty, cheese and fries. That simplicity is exactly why the category is crowded. Customers can compare you with the burger joint next door, a fast-food chain and a dozen delivery brands, so the details decide who comes back: the beef, the sear, the bun, how fast the order arrives and whether it survives the trip home. The general steps for any F&B business are in our guide on how to open a restaurant in Singapore. This article covers what is specific to burgers: concept, equipment, beef sourcing, cooking and food safety, speed of service, modifiers, delivery, food cost, POS set-up and a checklist.

Choose your burger concept

Concept Service style What to plan for
Smash burger counter Order at the counter or kiosk, collect when called A large flat-top, a short menu, fast tickets, lunch queues and a small footprint
Gourmet sit-down Table service or QR ordering Premium beef, house-made sauces and buns, sides and desserts, and beer, wine or shakes to lift the bill
Halal burger Any of the above MUIS certification, halal-certified beef, buns, cheese and sauces, and MUIS’s conditions on alcohol; see our halal restaurant guide
Delivery-first Mainly GrabFood and your own ordering page Packaging that keeps fries crisp, a dispatch area and pricing after platform fees; suits a cloud kitchen

Write the concept in one line, such as “halal smash burgers, counter and kiosk ordering, 30 seats near offices”, and test every decision against it. If you want to serve Muslim diners, decide on halal before you choose suppliers and fit out the kitchen, because certification covers ingredients, equipment and staff. MUIS’s scheme types page sets out the conditions, and our halal certification guide covers the process and fees.

Equipment: griddles, fryers and exhaust

Work from the menu, not a generic list. Our kitchen equipment list covers buying questions, gas versus electric and servicing. For burgers:

  • Flat-top griddle. The heart of a smash burger kitchen. Size it against your busiest hour: count how many patties fit at once, how long each takes and how quickly the plate recovers heat after a full load. A heavy steel plate holds temperature better when you press cold patties onto it.
  • Charbroiler. Some gourmet concepts grill over flame for char marks and smoky flavour. It produces more smoke than a griddle, so check exhaust capacity first (the same issue a steakhouse grill faces).
  • Deep fryers. For fries, onion rings and fried chicken (the same kit a Korean fried chicken shop relies on). Check oil capacity, recovery time and filtration. Many kitchens keep separate fryers so fries do not share oil with battered or breaded items. Our guide to fryer types, tank sizes and oil life helps you plan how many you need.
  • Bun toaster, make line and cold holding. A toaster for buns, a refrigerated make-line for sauces, cheese and salad, and enough chiller space for raw patties kept apart from ready-to-eat toppings.
  • Probe thermometers. Cheap, essential and part of your food safety routine.

Exhaust and fire safety

Griddles and fryers produce grease and smoke. NEA’s Code of Practice on Environmental Health says kitchen exhaust must discharge above the roof, or where that is not practical, at an outdoor point not facing adjacent buildings, with fumes treated by an air cleaning system so there is no visible smoke. SFA’s guidelines for licensed premises say the hood and entire duct must be degreased by a specialist at least once every 12 months, with records kept. SCDF’s Fire Code 2023, clause 6.5 lists wet chemical suppression systems for kitchen hoods among fixed automatic fire extinguishing systems; whether you need one depends on the premises. If you use LPG, SCDF’s Fire Code clause 10.1 requires a gas-leak detection system linked to shut off the supply.

Licences and fit-out

You need an SFA Food Shop Licence, which SFA lists at $195 a year; SFA reviews complete layout applications within 7 working days, and you renovate only after approval (SFA). PUB says all food establishments need a grease trap approved before installation (PUB), and used fryer oil must go to an NEA-licensed Class B.1 collector. Our Food Shop Licence guide, renovation checklist and waste management guide cover the details. In a mall, ask the landlord early about exhaust riser capacity and any limits on gas; see our guide to opening in a mall.

Sourcing beef, buns and cheese

The patty is your product. Decide on the cut or blend, the fat ratio and the grind with your supplier, and taste several options cooked your way. Many burger shops buy pre-portioned patties to keep weight and shape consistent; others buy whole cuts or a custom blend and grind in-house, which adds equipment, labour and food safety controls. Ask each supplier for specifications, country of origin, how the meat is kept cold and delivery days, and keep a backup supplier for beef, buns and cheese.

If you import beef yourself

SFA says you need a licence or registration to import food for commercial sale, plus a permit for every consignment. SFA’s fees page lists the meat and fish products licence at $84 a year, and our import licence guide lists a permit fee of $300 per consignment for chilled, frozen or processed meat. SFA’s import requirements page says meat and meat products must only be imported from SFA-approved sources, with a health certificate from the exporting country’s competent authority for each consignment. For most single outlets, buying from a licensed importer is simpler. For a halal menu, check each product against MUIS’s lists of certified products and recognised foreign halal certifying bodies.

Doneness and food safety for burgers

Burgers are not steaks. SFA’s page on E. coli O157 in minced meat explains that in minced meat, dangerous bacteria “could have been mixed thoroughly and brought deep below the surface of the meat, where they are well-protected from heat”. A whole steak can be served medium-rare relatively safely because bacteria sit on the outside, but a minced patty is a different case. SFA’s guidance is to “cook minced meat to a temperature of at least 72°C, or when its colour is completely grey-brown”, and to use a meat thermometer. It also advises keeping minced meat below 4°C and using it within two days, or freezing it, and using separate utensils and boards for raw and cooked meat.

For food businesses, SFA’s December 2024 advisory says to cook food to an internal temperature of at least 75°C for 2 minutes, thaw frozen food in a chiller at 0 to 4°C, keep ready-to-eat food out of the 5 to 60°C danger zone for more than 4 hours, and store cooked and ready-to-eat food above raw food. In practice:

  • Set a cooking standard for each patty size, and check core temperatures with a probe during service and at the start of each shift. Log the checks.
  • Do not offer pink or medium-rare minced beef burgers. If guests ask, explain it is a food safety rule, not a style choice.
  • Keep raw patties on the lowest shelf, use separate tongs and spatulas for raw meat, and wash hands after handling it.
  • Rotate stock first in, first out, and label every tray with the date.

Every food handler needs WSQ Food Safety Course Level 1 and registration with SFA. Our SFA inspection guide covers what inspectors check.

Speed of service: ordering, kitchen and queue

A burger counter lives on lunch, and lunch is short. Plan how orders come in, how the kitchen sees them and how guests know their food is ready as one system.

  • Ordering. A self-order kiosk with a built-in card terminal takes orders and payment without a cashier, and QR ordering lets dine-in guests scan, order and pay at the table or order ahead, pay and collect.
  • Kitchen routing. The kitchen display system sends patties to the griddle, fries to the fryer and shakes to the drinks station, with order prioritisation and prep timers so you can see which tickets are running late. Our guide to speeding up ticket times has more ideas.
  • Collection. ChaChaCha’s queue system sends SMS notifications and shows orders on a digital queue display, so guests are not crowding the pass.
  • One list for every channel. Counter, kiosk, QR, online and GrabFood orders arrive in the same system, so the griddle cook works from one queue at peak.

Keep the menu short enough that a new cook can learn it in a shift. Batch fries so they are ready when the patties come off, and set a target ticket time for your busiest hour.

Modifiers: no onion, extra cheese and allergies

Burgers generate more custom requests than almost any other food: no onion, extra cheese, double patty, add bacon, sauce on the side, lettuce wrap, no bun. Each one has to reach the cook clearly, and paid extras have to reach the bill. ChaChaCha’s restaurant POS supports custom modifiers, so you can build groups for removals, add-ons, patty count, sides, drink upgrades and allergy notes. They appear on the kitchen display or ticket, and kitchen tickets can print in English and 中文 through Epson cloud printing.

Allergens matter here. Buns usually contain wheat and may contain milk, egg or sesame; cheese and shakes contain milk; sauces often contain egg, mustard or soy; and shared fryer oil can carry gluten from breaded items. SFA’s food allergy page says restaurants should give allergen information on request. Set up allergy modifiers such as “ALLERGY: gluten” and build an allergen matrix from your supplier labels; our allergen management guide has a template.

Delivery and packaging

Burgers are a delivery staple, but a soggy bun and limp fries lose repeat customers. Test every item by packing it, waiting a typical delivery time and eating it. Vented boxes help fries stay crisp, sauces travel better in sealed pots, and wrapping a burger firmly keeps it together. Our takeaway packaging guide covers options and costs, and our delivery operations guide covers dispatch.

Grab’s Singapore merchant page lists an SFA licence with at least two months’ validity among the documents it asks for, and a halal certificate with at least three months’ validity if applicable. As of September 2026 it states a 30% service fee on all GrabFood and GrabMart orders. Confirm the terms in your merchant agreement, and see our GrabFood merchant guide. With ChaChaCha, GrabFood orders come straight into the POS, and you can run your own online ordering page with Lalamove to deliver those orders; see delivery integration.

Food cost, menu pricing and liquor

Hypothetical example, for illustration only: a cheeseburger uses a beef patty ($2.40), a bun ($0.60), cheese ($0.40), sauce, pickles, onion and lettuce ($0.40). The burger costs $3.80. At $14 on the menu, food cost is about 27%. A double patty adds $2.40 of cost, so if you charge $4 for it, the burger costs $6.20 at $18, or about 34%. Fries at $0.80 of cost sold for $5 carry a much lower food cost, which is why combos help the average bill. Use your own supplier prices and weigh portions; these numbers are not market prices.

Continuing the example on delivery: the same $14 burger sold on a platform charging 30% returns $9.80. Take off $3.80 of food and $0.50 for packaging, and $5.50 is left for labour, rent and profit, compared with $10.20 on dine-in. Many operators set separate delivery prices for this reason. Our guides to menu pricing, menu engineering and the recipe costing template explain the method. ChaChaCha’s inventory module deducts ingredients by recipe with every sale and gives recipe costing per menu item, so a beef price rise shows up in every burger’s cost.

If you are not halal and want to serve beer with burgers, SPF’s licence classes page lists Class 2A (beer only, on the premises, 0600 to 2359hrs) at $460 a year and Class 1A (all liquor, to 2359hrs) at $880. SPF says processing takes about three weeks. Our bar guide covers the conditions.

POS and payments set-up

  • Payments. PayNow, PayLah!, NETS, Visa/Mastercard and GrabPay, with split payments and automated reconciliation; see POS payments.
  • Reliability. The POS keeps taking orders if the internet drops and syncs later, so a lunch rush does not stop because of the Wi-Fi.
  • Loyalty. Points and stamps, e-wallet, vouchers, birthday rewards and WhatsApp marketing bring office regulars back and move delivery customers to your own channel.
  • Reports. Sales reports show which burgers and add-ons sell, by hour and by channel, and Xero integration handles the accounts.
  • Staff permissions. Control who can void, discount or refund.

Pricing is quote-based, and hardware is supplied by AppsPOS, which powers ChaChaCha, as part of the package. AppsPOS is approved under the EDGE Grant; see our grant guide.

Burger restaurant opening checklist

  1. Concept defined in one line: smash counter, gourmet, halal or delivery-first.
  2. If halal, MUIS scheme confirmed and halal-certified suppliers chosen before fit-out.
  3. Griddle, fryers and any charbroiler sized against your busiest hour and hood capacity; suppression and gas safety confirmed with a qualified person.
  4. SFA Food Shop Licence layout approved before renovation; grease trap and used-oil collection arranged.
  5. Beef, bun and cheese suppliers chosen with specifications and backups; import rules checked if you import yourself.
  6. Cooking standard set to SFA guidance, probe thermometers bought and a temperature log started.
  7. Menu costed by recipe, combos priced, and an allergen matrix written.
  8. Delivery menu priced after platform fees and packaging, and every item tested in the box.
  9. Ordering set up across counter, kiosk and QR, with KDS routing and queue notifications.
  10. Modifiers built for removals, add-ons, patty count and allergies, and staff trained on them.

Want to see how kiosk ordering, burger modifiers and griddle routing would work on your menu? Talk to us for a demo and a quote.

Web Admin

Written by Web Admin

Frequently asked questions

What licences do I need to open a burger restaurant in Singapore?

You need an SFA Food Shop Licence, which SFA lists at $195 a year, applied for on GoBusiness with a layout plan. Fire safety works need SCDF-approved plans from a qualified person, and PUB requires an approved grease trap. To serve beer you need an SPF liquor licence, such as Class 2A at $460 a year. Halal certification is through MUIS.

Can I serve medium-rare burgers in Singapore?

SFA advises against it. Its minced meat guidance says bacteria can be mixed deep into minced meat, so it should be cooked to at least 72°C or until completely grey-brown, checked with a thermometer. SFA's advisory for food businesses says to cook food to 75°C for 2 minutes. A whole steak is different because bacteria stay on the surface.

What equipment does a smash burger shop need?

The core is a heavy flat-top griddle sized for your busiest hour, deep fryers for fries and sides, a bun toaster, a refrigerated make-line, chillers for raw patties and probe thermometers. Griddles and fryers need a hood with air cleaning so there is no visible smoke, degreased at least once a year, plus an approved grease trap.

Do I need an import licence for beef patties?

Only if you import them yourself. SFA lists the meat and fish products licence at $84 a year, and chilled, frozen or processed meat needs a permit for every consignment. Meat must come from SFA-approved sources with a health certificate. Most single outlets buy from licensed importers or local suppliers who already handle this paperwork.

How do I keep a burger counter fast at lunch?

Keep the menu short, take orders through a self-order kiosk or QR ordering, and route tickets on a kitchen display so the griddle, fryer and drinks stations work in parallel. Prep timers show which orders are late. A queue system with SMS notifications and a digital display tells guests when to collect, so the pass stays clear.

Can the POS handle no onion, extra cheese and double patties?

Yes. ChaChaCha supports custom modifiers, so you can set up removals such as no onion, paid add-ons such as extra cheese, bacon or a double patty, sides, drink upgrades and allergy notes. They show on the kitchen display or print on the ticket, in English and 中文, and counter, kiosk, QR and GrabFood orders arrive in one system.

See ChaChaCha running in your business

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