Restaurant POS System for Singapore Restaurants

A full-service restaurant needs its POS to keep up with the floor. Covers change, guests move tables, one table wants three bills and the kitchen needs mains fired at the right time. ChaChaCha puts the floor, the kitchen and the payment on one screen, so your team spends less time on the terminal and more time with guests.

What a restaurant needs from a POS system

• Table and floor management. A live floor plan shows which tables are seated, ordered or waiting for the bill. Moving or merging tables takes one tap.
• Coursing and kitchen timing. Hold mains until starters are cleared, then fire them to the kitchen display or printer station.
• Flexible bill splitting. Split a bill by item, by seat or evenly, and take several payment methods on one bill.
• Service charge and GST done right. The 10% service charge and 9% GST are applied in the right order and shown clearly on every receipt.

How ChaChaCha runs your restaurant

Orders from the table, not the counter

Staff take orders on a tablet or handheld at the table. Diners can also scan a QR code and order themselves. Either way, orders go straight to the right kitchen station.

A kitchen display that keeps service moving

Tickets are colour-coded by how long they have waited. Items route to the grill, wok or bar, and the pass sees when a whole table is ready.

Payments without the walk to the counter

Take PayNow, SGQR, NETS and cards at the table. Everything reconciles automatically in your end-of-day report.

Reports you can act on

See sales by hour, table turn time, best and worst sellers and staff performance, from any device.

Common restaurant POS problems we solve

Tickets lost between the floor and the kitchen

Handwritten chits get smudged, misread or left on the pass. When orders go from the table straight to the kitchen display, each station sees only its own items, in the order they arrived, with a prep timer running.

Payment queues at the end of the night

A table of eight wants to pay four ways: two by PayNow, one on NETS and the rest on a Visa card. Split payments on the same bill mean nobody stands at the counter with a calculator.

Closing reports that never match

Cash, cards, PayNow and GrabPay land in different places. Automated reconciliation lines them up against the day's sales, so the closing manager isn't chasing a few dollars at midnight.

A Friday dinner service with ChaChaCha

At 6pm the floor plan is mostly free. Two walk-ins arrive without a booking and the host seats them at table 12, which changes status on every terminal the moment the first order goes in.

By 7.30pm the room is full. Servers key orders on handhelds at the table, adding 'no coriander' or 'medium rare' as modifiers instead of scribbling notes. Starters go to the cold station while mains wait on hold. When plates are cleared, one tap fires the mains to the grill and wok, and the timers start.

A birthday group of ten asks for a bigger table. The server moves their order across and nothing is re-entered. At the back, a couple scans the table QR code and orders another round of drinks themselves.

At 9.45pm the bills come. The 10% service charge and 9% GST are already on each one. The birthday group splits by item and pays by PayNow, PayLah! and card. At close, the manager checks sales, top dishes and staff totals on the dashboard, then heads home.

Restaurant POS hardware and setup

• A dual-screen POS terminal at the cashier or host stand, with a customer-facing display
• Tablets or handhelds for taking orders at the table
• Kitchen display screens for each station, such as grill, wok and cold
• Epson cloud printers for the bar, the pass or any station that prefers paper
• Table QR codes linked to your floor plan
• A self-order kiosk with a built-in card terminal, if you also run a takeaway counter

Hardware is supplied by AppsPOS as part of your package. Before you go live, we build your menu, modifiers and floor plan with you, set up staff roles and permissions, and walk your team through a practice service. Kitchen crew can work with Chinese tickets if that suits them.

What a restaurant POS costs

Your cost depends on the number of terminals, the hardware you need and the add-ons you choose. Get an estimate in under a minute with our POS cost calculator. ChaChaCha software and hardware are supplied by AppsPOS Pte. Ltd., and we can tell you which grant support applies to your setup. Our guide to PSG and the EDGE Grant explains what changes and how to apply.

Related guides

• QSR POS System in Singapore: What Quick-Service Restaurants Need
• How to Open a Fine-Dining Restaurant in Singapore
• Hosting Private Events and Buyouts at Your Restaurant