Disclosure: ChaChaCha is a POS vendor, powered by AppsPOS, so we compete with Oddle for some of what it does, and with some alternatives on this page. We only used information published on each vendor’s own website as of September 2026.
- Oddle is a restaurant growth platform. It combines an online ordering webstore (Oddle Shop), reservations (Oddle Reserve), a payment terminal, a queue, and marketing built on one customer database.
- Oddle’s Singapore docs list a 10% usage fee on online food orders and 3.4% processing on reservation deposits and prepayments. Oddle says Terminal is not a POS.
- Restaurants look at alternatives when they want a flat subscription, a reservations-led platform, or ordering built into their POS and kitchen.
- The alternatives are grouped by who they suit, not ranked. Confirm every price with the vendor, including us.
Last reviewed: September 2026
How we compared (and who wrote this)
ChaChaCha is a point-of-sale system for Singapore F&B businesses, powered by AppsPOS Pte. Ltd., a Singapore POS company operating since 2013. We sell POS systems with ordering built in, so read this with that in mind.
- Vendor websites only. Every fact about another vendor comes from its own site or documentation, linked where used. For user opinions rather than vendor claims, read our Oddle reviews round-up. Oddle’s main marketing pages blocked our automated fetch, so Oddle facts come from Oddle’s public documentation at oddle.me/docs, plus its Singapore pricing page, which we read in a browser.
- “Not stated” means we could not confirm it on the pages we could access, not that it is missing.
- No ranking. We group options by “best for”.
For broader comparisons, see our best online ordering systems and best restaurant reservation systems guides.
What the Oddle platform offers
Oddle’s introduction describes it as “a restaurant growth platform”. It aims to win new guests, understand who they are and bring them back, all from one connected system. The products it lists:
- Oddle Shop: a branded webstore for delivery and takeaway, with managed logistics so you don’t coordinate riders yourself.
- Oddle Reserve: reservations, seating, floor plan and no-show controls, connected to marketing.
- Oddle Terminal: an in-person payment terminal that links payments to customer profiles.
- Oddle Queue and Check-in: a digital waitlist and walk-in data capture.
- Customer Intelligence and marketing: unified guest profiles, segments, automated flows, broadcasts and redeemables.
- Oddle Eats: a discovery marketplace that Oddle says reaches over 1 million food lovers.
Oddle’s Terminal page is candid about scope: “It’s not a POS. It’s a payment terminal that happens to know who your guests are.” It is available in Singapore and Malaysia. So most restaurants run Oddle alongside a separate POS, and Oddle’s docs describe a Register App for processing online orders in-restaurant.
Oddle Reserve in detail
Oddle Reserve lets guests book through your branded booking page, your website, Reserve with Google or your Oddle Shop. Every booking lands in the Host App, a web app your floor team uses on a tablet at the host stand. Bookable “tickets” (a standard table, a set dinner, a brunch) each have their own capacity, schedule and payment rules.
The no-show tools, per Oddle’s prepayment and deposit page:
- Deposit (part payment, deducted from the bill), prepayment (full amount upfront) or card guarantee (card held, charged only for no-shows or late cancellations). Oddle notes that a guaranteed card may still fail when charged.
- Party-size rules: small parties book free and larger parties pay, on one ticket.
- Cancellation windows, set as non-refundable or refundable up to a chosen time before the booking.
Reserve with Google works for free and paid tickets, with up to 10 tickets per brand on Google. Deposit tickets must be refundable while Google is on. Oddle’s notification settings say email is included, while SMS and automated calls carry charges. The queue sends WhatsApp notifications and is generally available in Singapore. For more on the tactics behind deposits, see our guide to reducing no-shows.
Oddle fees in Singapore
Oddle’s Singapore fees page lists these standard rates. Oddle is GST-registered, so 9% GST applies to its fees. Individual agreements and legacy plans may differ.
| Product | Fee | Charged on | Standard rate |
|---|---|---|---|
| Oddle Shop | Usage fee | Food after discounts, before GST (processing included) | 10% |
| Oddle Shop | Payment processing | Delivery fee, GST, deposits and other checkout charges | 2.8% + S$0.30 per order |
| Oddle Shop | Delivery | Each delivery by Oddle’s managed logistics | By vehicle and distance |
| Oddle Reserve | Payment processing | Deposits, prepayments and no-show charges | 3.4% |
| Oddle Terminal | Processing | Card payments | 2.4% + S$0.08 domestic, 3.2% + S$0.17 foreign |
Oddle’s email marketing page says its All Access Plan includes 5,000 marketing credits a month. Oddle’s Singapore pricing page, read in a browser on 28 September 2026, lists the All Access plan from S$300 a month billed monthly with a one-year commitment, or from S$2,400 a year billed annually. It includes up to S$3,000 in online orders and 500 reservations a month, and 300 queue entries a month, then S$0.30 per entry. The POS is listed as an optional add-on. The pricing page does not say whether GST is included, so confirm that, and any charges above these limits, with Oddle. We take a closer look at Oddle’s plan and fees in a separate guide. Managed delivery logistics is available in Singapore, with Oddle dispatching a third-party rider.
Why restaurants look at alternatives
- Fee structure. A percentage on every online order suits low or uncertain volumes. As online sales grow, some owners prefer a flat subscription.
- One system at the pass. Because Oddle is not a POS, online orders and reservations run alongside your till. Our Oddle vs Eats365 comparison looks at when a restaurant would run both. Some kitchens want online, QR and dine-in orders on one kitchen display. If table QR ordering is the priority, our Oddle vs TabSquare comparison looks at both ordering specialists.
- Reservations depth. Larger groups and hotels may want a reservations-led platform with deeper table management. Our Chope and Oddle head-to-head covers when a restaurant needs one or both.
- Simplicity. A small café may only need an online ordering page and a queue.
Alternatives, grouped by who they suit
Best for reservations-led restaurant groups: SevenRooms
SevenRooms says it serves over 15,000 restaurants globally. Its homepage lists reservations and waitlist across channels, including your website and Google, plus AI-powered table management with pacing and cover forecasting. It also lists online ordering, CRM and segmentation, email and SMS marketing journeys, loyalty, and an API and integrations. Pricing is not stated on their website.
Best for a flat all-inclusive price: Qashier
Qashier’s Singapore pricing page lists $5 a day for the whole platform. That includes the POS, 0% commission online and QR ordering, GrabFood and foodpanda orders in the same feed, bookings for reservations and appointments, loyalty, kitchen display and Xero sync. Terminals are optional daily add-ons, and Qashier states there is no lock-in contract.
Best for ordering built into the POS and kitchen: ChaChaCha
ChaChaCha is a POS first. Online and QR orders go into the same system as dine-in. Dine-in QR lets guests scan, order and pay; pre-order lets them order, pay and collect. We also offer an online ordering page and mobile app, a kitchen display with station routing, and a queue system with SMS notifications. Our side-by-side of Oddle and ChaChaCha shows where each fits. GrabFood orders integrate, and Lalamove delivers your own online orders. Loyalty covers points, stored value, vouchers and WhatsApp marketing. For table reservations and deposits, ask us to confirm what fits your restaurant. Pricing is quote-based. See QR ordering and delivery integration.
Best for reach rather than ownership: delivery marketplaces
Marketplaces bring customers you would not otherwise reach, but they own the relationship and charge commission. Many restaurants use them alongside their own ordering page. Our GrabFood merchant guide covers how that works.
Side-by-side comparison
| Option | Online ordering | Reservations | POS | Published pricing |
|---|---|---|---|---|
| Oddle | Oddle Shop, with managed logistics | Oddle Reserve, with deposits and Reserve with Google | No. Terminal is a payment terminal | 10% usage fee on online food orders, plus All Access plan from S$300 a month (monthly billing, one-year commitment) |
| SevenRooms | Listed | Core product | Integrations listed | Not stated on their website |
| Qashier | 0% commission online and QR ordering | Bookings listed | Yes | $5 a day |
| ChaChaCha | Online ordering page, QR ordering and app | Ask us to confirm | Yes | Quote-based |
Questions to ask before you switch
- What will a typical month cost? Take last month’s online orders and bookings and ask each vendor to price them.
- Who owns the customer data? Ask how you export guest profiles, marketing consent and booking history.
- How do orders reach the kitchen? Separate tablet, printer or kitchen display? Test a Friday-night volume.
- What happens to live bookings and deposits during the move? Plan the cut-over date around your reservation book.
Whichever way you go, run a short trial with real guests before you commit. Put the new booking link or ordering page live for one outlet or one service period, and ask front-of-house staff what slowed them down. Staff will tell you quickly whether a system fits how your restaurant actually runs.
Our guide to online ordering for restaurants covers set-up in more depth, and our PDPA guide covers moving guest data and marketing consent between systems.
